Skip to content
drophost

drophost

drophost for support teams

drophost gives support a link engineers can open from the ticket.Drop a screenshot, text log, or Markdown repro—Free covers common formats within 2 MB—and keep the reference durable through follow-ups. Replace as the bug evolves so the ticket comment never needs a new attachment. Recipients never create a drophost account; passwords for sensitive captures start on Starter at €5/mo.Support artifacts as a URL
Share a support fileView pricing
  • Screenshot and text on free
  • No engineer login wall
  • Same link through follow-ups

How to do it

  1. 1. Upload what support teams usually send

    drophost gives support a link engineers can open from the ticket. Drop a screenshot, text log, or Markdown repro—Free covers common formats within 2 MB—and keep the reference durable through follow-ups. Replace as the bug evolves so the ticket comment never needs a new attachment. Recipients never create a drophost account; passwords for sensitive captures start on Starter at €5/mo.

  2. 2. Send one URL

    Paste the live link into email, Slack, or your CRM. Recipients do not need a drophost account.

  3. 3. Replace as work changes

    Upload a new version to the same project so bookmarks stay valid.

Screenshots and logs

Images and text files upload on Free. Paste the HTTPS URL into Zendesk, Intercom, Linear, or Slack so engineers open evidence without downloading email attachments. CSV exports of customer data can ride the same workflow when size fits the project limit.

Replace as the bug evolves

Upload a clearer screenshot or longer log later on the same project. The ticket link stays valid, which keeps triage notes tidy when repro steps change. Paid plans add passwords when logs include customer identifiers you should not leave public.

When to upgrade

Starter at €5/mo or €50/yr unlocks more projects, 100 MB, PDF attachments, and password gates across open issues. Pro at €12/mo or €120/yr fits larger support orgs with many concurrent artifacts. Links remain until you delete the project—no transfer expiration mid-escalation.

Common questions

Is drophost useful for support teams?

Share screenshots, logs, and repro notes with a drophost link that sticks to the ticket. Screenshot and text on free No engineer login wall Same link through follow-ups

Do recipients need to sign in?

No. They open the drophost link in a browser. Add a password on paid plans if the file should stay private.

Can I keep one link through revisions?

Yes. Replace the file on the same drophost project. The URL stays put.

Related

Ready to publish?

Drop a file on the homepage and get a live drophost URL in seconds.

Share a support file